We watch your Google Business Profile, draft a reply to every review, and post only when you say yes.
“Replying to customer reviews results in better ratings”
“89% of consumers expect business owners to respond to reviews”
Paws & Pines
You’re in early. Every reply below was drafted in this business’s voice.
Review sync
We watch your Google Business Profile around the clock. When a review lands, it shows up with a reply already underway. Nothing for you to check.
Voice profile
With your permission, we read your website and your past replies and draft your voice guide. Tweak anything. Every edit and instant approval tunes it further.
Connect with Google
Sign in with the Google account that manages your Business Profile. Your reviews and replies flow from there. Nothing to install, nothing to import.
Your rules
Start with every reply waiting in your inbox. When the voice has earned your trust, choose exactly what posts on its own.
Auto-post replies
Only for ratings of at least
Reply length
Every reply waits for your approval. Flip the switch whenever you're ready.
Inbox approval
Each draft arrives as a plain email. Approve it, edit it first, or let it sit. No app, no login.
Reply With Kindness
to you
Margaret’s reply is ready
“Margaret, thank you for letting us host your mother’s 80th. The team is still talking about her toast…”
Insights
The dashboard tracks your rating over time and pulls out the themes customers repeat, so every review teaches you something about your business.
Google review replies, done for you
Total (per month)
One Google Business Profile
$10/mo
· Thank you ·
Your first 10 replies are free · month to month · cancel anytime
The automated service (monitoring, drafting, and inbox approval) is rolling out in small groups. Request early access and we will email you the moment a spot opens for your business.
Reply With Kindness is a done-for-you Google review management service for owner-led businesses where trust and tone matter: luxury pet boarding and dog hotels, med spas, boutique wellness studios, and other high-touch services.
Yes, and you don’t have to take our word for it. Google’s own guidance recommends it: “Your replies are public and help you build good relationships with customers.” The research agrees. Businesses that respond to reviews receive more reviews and see higher ratings over time.
There is a small dashboard, but it is only settings and statistics: your voice profile, replies published, and your rating over time. Approvals still arrive in your inbox, so there is no workflow inbox to manage.
We do not use canned thank-you templates. We build a voice guide from your website and a short intake, then write from the details in each review. You see every draft before it posts.
Every approval email includes an edit link. Open the draft, change anything, then approve. Nothing posts until you say so.
Not at first. You approve every reply from your inbox, and text approval is coming soon. Later, you can choose to auto-post 4- and 5-star replies. Replies to reviews of 3 stars or less always require your approval.
You get an email alert right away. We draft a response, but it cannot post until you approve it.
$10 per month for one Google Business Profile, month to month. Your first 10 replies are free, so you see the service working on your own reviews before you pay anything. You lock in the rate when you request access.
Yes. There is no contract, and you can manage or cancel your subscription from the billing portal on your dashboard.
The automated service opens in small groups. Leave your email and we’ll tell you the moment your spot is ready.